June 5, 2017 2:00 PM – 3:30 PM
Christof Daetwyler, Drexel University College of Medicine
Before one can act to resolve a clinical problem, one has to recognize that there is one.
ComprehensionScorer presents a web-interface with videos of clinical encounters on one side, and buttons that code for specific situations on the other side. The task is to click the appropriate button in time when the situation that it stands for is occurring. ComprehensionScorer creates numeric scores that allow for the easy screening of large populations. In addition to the scoring, ComprehensionScorer allows testees to place either text or video comments on specific places on the video timeline, allowing for engaging assessment assignments like “Please click the button whenever you find that the physician misses providing an empathic statement to the patient. When done, please add a comment to the timeline where you find that providing an empathic statement would have had an important effect, and write your suggested wording of such an empathic comment”.
We implemented ComprehensionScorer into 2 DocCom Modules (DocCom is a series of 42 online modules for healthcare communication education with currently more than 20,000 users - see http://doccom.org ): one in module 6 on recognizing opportunities for empathic comments, and one in module 14 on recognizing emotions.
We anonymously surveyed 12 students who worked the ComprehensionScorer of DocCom module 6 and found that 10 out of 12 (83%) found it very easy to use and all 12 (100%) found that it helps them gaining a better understanding when to provide patients with empathic comments.